Order return

To start your return, please enter the order number provided to you at the time of purchase and in your confirmation email, and the email address you provided during your purchase.

Common Return Questions

Are there any return fees?
  • No.

Please refer to our Return Policy.

How do I return?
  • Enter your order number and email address in the fields above and click 'Start a Return'
  • Follow the instructions and select the item(s) you want to return
  • You will get a confirmation email with shipping guidelines

Still have questions? Email us at contact@kolation.com with your full name, order number and we will get back to you shortly.